Discussion about this post

User's avatar
Victor Garcia's avatar

The UCP framing is important but the real question for brands is structural: Google is asking you to plug your loyalty program into their checkout layer (the Ulta example from GML is the clearest case), and in exchange you get conversion rate lift and cart persistence — but you're also giving Google a signal feed on your highest-value customers that they can use to model lookalike audiences across your entire category. Most DTC brands will take that tradeoff without reading the fine print because the short-term conversion numbers are too good to say no to.

No posts

Ready for more?